Effective date: January 1, 2025
Easy Toss (“Easy Toss,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or submit your information through our forms, including Google lead forms.
1.Information We Collect
We may collect the following information when you request coverage, a free trial, or contact us:
•First name and last name
•Phone number
•Email address (if provided)
•Service address / street address
•Pickup day (if provided)
•Any information you include in messages or notes you submit
We may also automatically collect certain technical information when you use our website, such as IP address, browser type, device information, and pages you visited (for analytics and site performance).
2.How We Use Your Information
We use the information we collect to:
•Confirm whether your neighborhood is covered and respond to your request
•Contact you about next steps, scheduling, and service details
•Provide bin-to-curb and/or valet trash services and service updates
•Provide customer support
•Improve our website, marketing, and services (including analytics)
3.Text Messages (SMS)
If you provide your phone number, you agree that Easy Toss may send you text messages related to your request, coverage confirmation, scheduling, and service updates.
•Message frequency varies
•Message and data rates may apply
•You can opt out at any time by replying STOP
•For help, reply HELP or contact us using the information in Section 9
4.How We Share Information
We do not sell your personal information.
We may share your information with trusted service providers who help us operate our business (such as website hosting, analytics, CRM, texting/communications tools, and payment processing) only as necessary to provide our services.
We may also disclose information if required to comply with law, enforce our policies, or protect our rights and safety.
5.Cookies and Analytics
We use cookies and similar tracking technologies to improve website functionality, understand how visitors use our site, and support our advertising efforts. You can manage your cookie preferences at any time using the “Do Not Sell or Share My Personal Information” link in the footer of our website.
Advertising & Analytics
These cookies are only set after you have been informed of their use via our consent banner. They help us measure the effectiveness of our advertising campaigns.
We use Google Ads (Google LLC) to run and measure advertising campaigns. Google Ads may collect data such as your IP address, browser type, and pages visited to track conversions and serve relevant ads. You can opt out of personalized advertising at Google’s Ad Settings. No advertising cookies are set before you have had the opportunity to make a consent choice through our banner.
6.Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure.
7.Data Retention
We keep your information only as long as necessary to respond to your request, provide services, maintain business records, and comply with legal obligations. When information is no longer needed, we delete or anonymize it.
8.Your Choices and Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the information in Section 9.
California Residents (CCPA/CPRA)
If you are a California resident, you have the following rights regarding your personal information:
Right to Know — You have the right to request information about the categories and specific pieces of personal information we collect, use, and share about you.
Right to Delete — You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Correct — You have the right to request that we correct inaccurate personal information we hold about you.
Right to Opt-Out of Sale/Sharing — You have the right to opt out of the sale or sharing of your personal information. To exercise this right, use the “Do Not Sell or Share My Personal Information” link in the footer of our website.
Right to Non-Discrimination — We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, contact us at info@easy-toss.com or (949) 877-4201. We will respond to verified requests within 45 days as required by law.
9.Contact Us
If you have questions about this Privacy Policy or want to make a request, contact:
Easy Toss
10.Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page and the effective date will be revised.
